'Gentler, kinder' training program for customs and border personnel a waste of resources, labor unions say.
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Program is slated for a demonstration in early 2006.
Coalition of 35 unions accuse Defense of refusing to negotiate and not sharing information.
Critics see contractor’s role in administering the database as problematic.
Few government handbooks actually describe, with verbs, what managers can do to improve their agencies' performance.
Democrats, antinuclear groups say transport planned for next month could be vulnerable to terrorist attack.
TSA chief says agency is close to rolling out a passenger screening system and a comprehensive strategic plan.
Navy Marine Corps Intranet officials said it does not present a conflict of interest for the network’s contractor to conduct the customer satisfaction survey.
Watchdog group charges that the safety overseer wants to relax precautions.