Promising Practices Promising PracticesPromising Practices
A forum for government's best ideas and most innovative leaders.

Government Should Run Like a Business—But Not in the Way You Think

ARCHIVES
Image via Brandon Bourdages/Shutterstock.com

"Government" is, everywhere, an industry in serious trouble. Not only do its consumers constantly complain, but some also are finding alternatives. Its products are failing the tests of quality and innovation, and it costs more than users want to pay. If governments were private firms, they'd be facing the prospect of either a takeover to "rescue" them or death in the competitive marketplace as their customer base migrates to newer alternatives.

Don't buy the government-business comparison? In fact, governments today face precisely those challenges. Start with takeover threats. Many governments -- from a variety of municipalities in the United States (Governing maintains anonline list and map citing at least 31) to several member countries of the European Union -- have been forced to accept one form or another of outside supervision of their fiscal affairs. The Tea Party openly offers the usual corporate raider's solution: dismemberment and liquidation of the hostile takeover target -- in this case, "government" generally.

Look at competitive challenges to governments today: not just a range of alternative public-sector models, from the autocratic to state failure, but also a growing host of private-sector challengers in the provision of every sort of "governmental" service, from the state's traditional province of use of force to such newer areas as social welfare (as we'll discuss in future posts, none-state actors ranging from major defense contractors, responding to former Secretary of State Hillary's Clinton "soft power" initiatives, to terrorist group Hamashave gotten into the social services field). Many businesses have qualities of de facto government (top-down decisions, no consumer voice, little transparency, trampling of individual rights like privacy, and no viable means of escape; as I've written elsewhere, Facebook comes to mind). So it's not too big a stretch to say that governments face pretty much the same challenges as any other business.

FROM OUR SPONSORS
JOIN THE DISCUSSION
Close [ x ] More from GovExec
 
 

Thank you for subscribing to newsletters from GovExec.com.
We think these reports might interest you:

  • Sponsored by G Suite

    Cross-Agency Teamwork, Anytime and Anywhere

    Dan McCrae, director of IT service delivery division, National Oceanic and Atmospheric Administration (NOAA)

    Download
  • Data-Centric Security vs. Database-Level Security

    Database-level encryption had its origins in the 1990s and early 2000s in response to very basic risks which largely revolved around the theft of servers, backup tapes and other physical-layer assets. As noted in Verizon’s 2014, Data Breach Investigations Report (DBIR)1, threats today are far more advanced and dangerous.

    Download
  • Sponsored by One Identity

    One Nation Under Guard: Securing User Identities Across State and Local Government

    In 2016, the government can expect even more sophisticated threats on the horizon, making it all the more imperative that agencies enforce proper identity and access management (IAM) practices. In order to better measure the current state of IAM at the state and local level, Government Business Council (GBC) conducted an in-depth research study of state and local employees.

    Download
  • Sponsored by Aquilent

    The Next Federal Evolution of Cloud

    This GBC report explains the evolution of cloud computing in federal government, and provides an outlook for the future of the cloud in government IT.

    Download
  • Sponsored by LTC Partners, administrators of the Federal Long Term Care Insurance Program

    Approaching the Brink of Federal Retirement

    Approximately 10,000 baby boomers are reaching retirement age per day, and a growing number of federal employees are preparing themselves for the next chapter of their lives. Learn how to tackle the challenges that today's workforce faces in laying the groundwork for a smooth and secure retirement.

    Download
  • Sponsored by Hewlett Packard Enterprise

    Cyber Defense 101: Arming the Next Generation of Government Employees

    Read this issue brief to learn about the sector's most potent challenges in the new cyber landscape and how government organizations are building a robust, threat-aware infrastructure

    Download
  • Sponsored by Aquilent

    GBC Issue Brief: Cultivating Digital Services in the Federal Landscape

    Read this GBC issue brief to learn more about the current state of digital services in the government, and how key players are pushing enhancements towards a user-centric approach.

    Download

When you download a report, your information may be shared with the underwriters of that document.