Performance Measurement: 3 Challenges Every Government Faces

By John Kamensky

November 27, 2012

The World Bank held a series of forums and invited presenters from Europe (Ireland, Britain), Africa (Kenya, South Africa), South America (Columbia, Brazil), and Southeast Asia/Pacific (Malaysia, New Zealand). The presentations and following discussions were both inspiring and cautionary, and I’ve been mulling over the past couple of months over what it all means for the future of the movement.

First, I was particularly impressed with the level of enthusiasm and sophistication in both the development and use of performance management frameworks around the world.  Interestingly, there seem to be some common challenges, regardless as to whether a country was more or less developed.

Common Challenges.  While most of the case studies presented seemed to be context-dependent, several common challenges still seem to transcend national boundaries! 

In the next several posts in this short series, I’ll highlight the progress over the past quarter century in New Zealand (a country typically seen as the vanguard in performance management); the achievements in three developing countries (Columbia, Kenya, and Malaysia); and some broader insights they portent for the performance management movement in coming years.

What are your biggest performance measurement challenges? 

(Image via Nadina / Shutterstock.com)


By John Kamensky

November 27, 2012

http://www.govexec.com/excellence/promising-practices/2012/11/performance-measurement-3-challenges-every-government-facing/59760/