Jonah Czerwinski is founding director of the VA Center for Innovation and has served as an advisor to the Secretary of Veterans Affairs since 2009. Learn more about his work on innovation in a piece he wrote for Excellence in Government here.
"More isn't better," said Jonah Czerwinski, quoting Secretary of Veterans Affairs Eric Shinseki. "Better is better." Czerwinski, who recently spoke with Excellence in Government, said the VA isn't interested in innovating for innovations sake--but in order to improve and build upon the department's current service offerings.
Czerwinski says the one thing agencies trying to innovate really need is support from the Secretary level on down. "You have to have some secretarial leadership at the top," said Czerwinski. "Arguably [you also need] presidential leadership to say innovation matters and that I'm willing to take some risk."
In a story Czerwinski recently wrote for Excellence in Government, he said the new VA Center for Innovation (VACI) is designed to: