First Impressions

By Elizabeth Newell Jochum

October 26, 2011

Managers expect job candidates and new employees to make a good first impression, but in doing so, these same managers may forget to put their own best foot forward on behalf of their organization.

Most federal agencies have formal orientation programs for new employees, but they tend to concentrate on generalities. When managers take ownership of the first impression presented to new employees, they can help increase productivity, retention and employee investment.

Doug and Polly White, workforce management experts and principals at Whitestone Partners, recently released their new book, Let Go to Grow (Palari Publishing, September 2011), which focuses on why some businesses thrive and others fail to reach their potential.

Polly White writes that there are five "musts" for creating a great first impression for new employees.


By Elizabeth Newell Jochum

October 26, 2011

http://www.govexec.com/excellence/management-matters/2011/10/first-impressions/35238/