A CEO Makes the Case That Young Employees Are Better at Solving Problems

by Lila MacLellan

With age comes wisdom, but with wisdom comes less creative problem-solving. That’s what Nancy Lublin believes, anyway. The 46-year-old entrepreneur—she’s currently the CEO of Crisis Text Line, a text-based counseling service for people in crisis—says younger people are just better at solving ... Read & React

The Dark Side of Networking

by B.R.J. O'Donnell

In 2012, Katherine Milkman, a professor at Wharton who studies judgment and decision-making, co-authored a study that sought to determine the role of race and gender in professional advancement. In order to do that, Milkman and her colleagues used 20 names that might be associated with a ... Read & React

How Agencies Can Find and Develop Future Leaders

I’ve never met a CEO who was confident her organization was generating the leadership talent necessary to meet the needs of their changing business. The shortage of emerging leadership talent in a world seemingly mad with change and disruption is the stuff of sleepless nights for executives. And ... Read & React

Wanted: Competent Management

by John Kamensky Senior Fellow, IBM Center for the Business of Government

Federal agencies are finalizing their grand reform plans and four-year strategic plans to submit to the White House Office of Management and Budget this week, but it’s worthwhile to stand back and look at whether they’re doing the basics right. A team of researchers led by Raffaella Sadun, ... Read & React

How FEMA Can Reduce Fraud in the Wake of Harvey and Irma

Acting Secretary of Homeland Security Elaine Duke meets with officials carrying out response and recovery efforts in Texas following Hurricane Harvey.
by Linda Miller

As the old adage goes, when you want to find fraud, follow the money. In the aftermath of Hurricanes Harvey and Irma, the Federal Emergency Management Agency is preparing for another huge post-disaster recovery operation. As many as half a million Texans and untold millions of Floridians will ... Read & React

Working Alone ‘Together’ Can Be Good Motivation

The sense that you’re not the only one tackling a challenge—even if you’re physically alone—can increase motivation, say researchers. As the new study notes, people undertake many activities in life on their own but with others in mind—a researcher writes a paper on a new medical treatment and ... Read & React

The Complete Guide to Thriving, Compiled By Scientists

by Ephrat Livni

If you’re reading this, you’re doing alright and can apparently survive. But do you know what it takes to thrive? Some people seem to blossom in all conditions. They perform well, rise to challenges, and overcome obstacles. Instead of getting totally stressed out, they appear to enjoy the ... Read & React

There’s a Crisis of Meaning in Government Service

by Alex Pattakos and Elaine Dundon

So many people feel disconnected from their workplace today. Something is missing, they are stressed, unsure of how they fit into the organization’s purpose, irritated by their coworkers’ lack of empathy and trust. They feel they have little control over their work, and are especially frustrated ... Read & React

Even Leaders Have to Follow Sometimes

We spend a great deal of time talking about what it takes to lead. Perhaps we should devote a bit more time to what it means to follow. There are no great leaders without effective followers. There are no successful transformations without effective followers. There are no successful innovations ... Read & React

When Employees Screw Up, Don’t Screw Up Your Response

If there is one thing employees fear at work, it’s being shamed for the mistakes they make. Few things are worse than the sting of rejection that comes from being called out on slip-ups. It can have a negative effect on someone’s performance and life for a very long time. And when others see ... Read & React