For Leaders, Results Count, But It’s How You Get There That Matters

“A really effective leader can get results and build the capability of individuals and build effective teams so that results are achieved beyond the moment. But they have to get results or they don’t stay leaders.” –Jim Fisher, The Thoughtful Leader Emphasis on that last phrase: “But they have ... Read & React

To Transform Government, Start With the People

by Michael J. Keegan

The IBM Center recently released Seven Drivers Transforming Government, a series of essays exploring key drivers of change in government. It is based on research and insights shared by current and former government officials. What follows is an edited excerpt from that report. The forces ... Read & React

How to Cope When You're the Oldest Member of Your Team (or Just Feel That Way)

by Oliver Staley

When I found out the Quartz At Work pod was going to be writing user manuals as a team exercise, I suppressed a groan. The concept seemed a little precious. Our user manuals, I was told, would explain our values, our personal styles, and our preferred means of communication. We would distribute ... Read & React

Are You Making a Difference?

Although leaders may get great personal satisfaction from leading a team that accomplishes greatness, it’s in giving to others that creates conditions for the work to be exceptional. That means that leaders who want to make a difference must put an effort into satisfying the needs of those who ... Read & React

Why Federal Managers Need To Become More Informed Data Consumers

by Justin Schoolmaster

The last decade has seen an explosion in both the amount of data available to federal organizations and the range of tools available to harness it. The cloud, machine learning, artificial intelligence—the possibilities seem endless. In spite of these opportunities, many federal executives find ... Read & React

There's a Trick To Getting Entitled Employees to Stop Complaining and Do Their Jobs

by Lila MacLellan

Entitled people are a pain to work with. For one thing, they have a tendency to believe they deserve more of the best stuff—say, a higher salary or a big promotion—whether or not they’ve worked as hard or performed as effectively as others. For another, entitled people are less likely to follow ... Read & React

Post-Holiday Blues Can Teach You to Celebrate Reality

by Ephrat Livni

The holiday season is an emotional time for everyone, whether you love family gatherings or hate them, follow tradition slavishly or jettison it altogether. It’s difficult to stay cool in the midst of a shopping, eating, drinking, and gifting frenzy, and to avoid the blues when regular life ... Read & React

How Risk Is Transforming Government

by Michael J. Keegan

The IBM Center recently released Seven Drivers Transforming Government, a series of essays exploring key drivers of change in government. It is based on research and insights shared by current and former government officials. What follows is an edited excerpt from that report. There are numerous ... Read & React

Trump’s Category 5 Storm

by Donald F. Kettl Professor, University of Maryland School of Public Policy

Donald Trump hit Washington a year ago like a Category 5 hurricane—a fierce hurricane with a very small eye. Despite the tsunami of headlines that have followed, Trump’s actual impact on most of the federal government was actually pretty slight in his first year. In some agencies, like the State ... Read & React

Millennials, Wake Up! Algorithms Will Be Discriminating Against You In Just a Few Years

by Lila MacLellan

As you age, it becomes easy to forget that although your generation’s label is static, your age isn’t. “Gen X” still rings of youth to me as a Gen Xer, but at our company holiday party the other day, a colleague called The Cure’s “Friday I’m in Love,” an iconic song from my younger days, classic ... Read & React