Seven Ways to Play a Bigger Game This Year

by Scott Eblin Executive Coach

In fifteen years of coaching high potential and senior leaders, I’ve conducted thousands of hours of colleague feedback interviews. One of the themes that I hear a lot from senior executives talking about high potential leaders is that the client needs to play a bigger game. What the executives ... Read & React

When Disability Is in the Eye of the Beholder

“So often, the students you’re trying to inspire are the ones that end up inspiring you.” Educator Sean Junkins said that, and he was right. As a teacher at the Federal Executive Institute, I am always inspired by my students—by their stories, commitment and passion. But I’ve never been inspired ... Read & React

Empowering a New Wave of Government Innovation

by Robert Shea Principal, Global Public Sector

Like millions of American families, ours went to the movies over the holidays. We saw The Imitation Game, a great picture that tells the story of computer scientist Alan Turing’s heroic battle to crack the Nazi’s secret coding machine, Enigma. It also reveals the British government’s deplorable ... Read & React

One Way to Tackle Job Interview Jitters

When we lose ourselves in a stressful moment—a workplace situation can quickly escalate from challenging to completely overwhelming. For many of us, job interviews are a common scenario that can trigger strong responses; anticipation, excitement, trepidation, anxiety. If you’ve sat in the interview ... Read & React

Managing in the Era of ‘New Power’

by John Kamensky Senior Fellow, IBM Center for the Business of Government

In the 1990s, a new model of governance emerged: Reinventing government. This model was rooted in private sector entrepreneurial approaches and market-like incentives. A new trend, dubbed “new power,” has emerged in the 2010s. Reinventing government was organized around 10 values, such as ... Read & React

Enhancing the Citizen Journey Is a Government Imperative

As websites, 24/7 customer support, mobile apps and other tools open up convenient options for people to interact, the collective expectation for customer service has changed. Whether we are communicating with work associates or friends and relatives, transacting business, gaming or streaming ... Read & React

When Priorities Clash, Time Seems Shorter

“It's a strange thing, but when you are dreading something, and would give anything to slow down time, it has a disobliging habit of speeding up.” That's a quote from Harry Potter author J.K. Rowling. Perhaps Rowling isn't as profound as Einstein, but research shows that this insight about the ... Read & React

Not Everyone's Internal Clock is Set for the 9-to-5

by Ilana E. Strauss

No matter how early she went to bed, Maggie couldn’t fall asleep until the early hours of the morning. Though constantly exhausted, Maggie (she asked that I not use her last name) got good grades in high school, but she'd frequently get in trouble for coming in late and napping during her morning ... Read & React

The 15 New Books to Read in 2015

by Adam Grant Professor, Wharton Business School

There are few better ways to start a new year than picking up some fresh perspectives to put into action. Here’s a sneak preview of 15 exciting books on business and behavior that will hit the shelves in the first half of the year. I’ve had the pleasure of reading eight of them so far. If the other ... Read & React

Infrastructure or Business: What Takes Priority at the Postal Service?

Is the U.S. Postal Service a business or a public service organization? Well, it’s actually both, and those overlapping–and sometimes conflicting–obligations have created major challenges for the agency over the years. Historically, the Post Office was deliberately used by the government to expand ... Read & React