You Can’t Manage What You Can’t Message

This phrase is, of course, a play on the old line attributed to Peter Drucker, to W. Edwards Deming, to Robert Kaplan and David Norton, and to your favorite management guru. You know the original phrase: “You can’t manage what you can’t measure.” Unfortunately, the similar seven-word phrase that ... Read & React

The Underrated Art of Persuasion

by Oliver Staley

As CEO of a family-run business, Donald Trump had little occasion to practice his persuasive powers. He was used to getting his way. As president, he has so far displayed this command-and-control style of leadership, issuing a rapid volley of executive orders and firing the acting attorney general ... Read & React

Six Ways to Stop Wasting Time in Office Meetings

by Oliver Staley

In a business world where time is as precious a resource as money, an enormous amount of it is wasted in meetings. Senior executives now spend the equivalent of two days a week in meetings, and the average organization spends 15% of its collective time in meetings, according to Michael Mankins and ... Read & React

OPM’s Telework Policy for Parents Is An Exercise in Distrust

I’ve been working from home exclusively for the past 6 years. I say it all the time, not really in jest, that I could never work in an office again. I just can’t wear real pants anymore. Like most work-from-home parents, I still have traditional office hours and great childcare. But that doesn’t ... Read & React

Don’t Look to Trump to Overhaul the Bureaucracy

Federal employees who are worried about the future should stop watching President Trump and look up Pennsylvania Avenue, where the real tsunami of civil service reform will likely originate. Trump can order as many hiring and pay freezes as he wishes, but only Congress can change the laws governing ... Read & React

OMB Nominee Needs to Understand Creating a 'High-Performing' Workforce Won't Be Easy

Rep. Mick Mulvaney testifies at his nomination hearing to lead the Office of Management and Budget.
by Howard Risher Workforce Management Consultant

In his nomination hearing to lead the Office of Management and Budget, Rep. Mick Mulvaney said he wants a “high-morale, high-performance” federal workforce, and that he plans to look for ways to better reward top employees and hold poor performers accountable. He will not have to look far. The ... Read & React

Advice for Those Weighing Jobs in the Trump Administration

Some 40 people were indicted as a result of the Watergate scandal. Among those sentenced to prison: the attorney general of the United States, the White House counsel, and President Nixon’s two most senior White House aides. A dozen men were convicted or pled guilty to a range of charges after the ... Read & React

Exploiting Public Office for Private Gain

The manager of Trump Towers in Istanbul, above, had condemned Trump’s calls to ban Muslims from entering the United States. Turkey was not included in the ban Trump issued Friday.
by Steven L. Schooner and Kathleen Clark

At no time in the modern era has the nation’s chief executive appeared not only willing, but eager to exploit the nation’s highest office for the benefit of his personal, family, and business wealth. Conflicts of interest—the divided loyalties associated with serving two masters—might seem vague to ... Read & React

How Reporters Misread Trump’s First Week in Office

President Donald Trump, with his Chief of Staff Reince Priebus, sits at his desk on Air Force One on Thursday.
by Donald F. Kettl Professor, University of Maryland School of Public Policy

Let’s look back at President Donald J. Trump’s amazing first-week flurry of executive orders: Not since the media coalesced around the “Trump can never win” meme have so many reporters gotten so much wrong. Much of the coverage has been apocalyptic, but most of the orders have been more pop than ... Read & React

10 Tips for Federal Employees on the Personal Use Of Social Media

by Dannielle Blumenthal Federal communicator and co-founder, All Things Brand

On Monday, the Federal Communicators Network Professional Standards Working Group released social media tips for federal employees. I am part of the steering committee and a volunteer in this effort to promote the development of governmentwide standards for professional conduct and quality ... Read & React

Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Going Agile:Revolutionizing Federal Digital Services Delivery

    Here’s one indication that times have changed: Harriet Tubman is going to be the next face of the twenty dollar bill. Another sign of change? The way in which the federal government arrived at that decision.

  • Cyber Risk Report: Cybercrime Trends from 2016

    In our first half 2016 cyber trends report, SurfWatch Labs threat intelligence analysts noted one key theme – the interconnected nature of cybercrime – and the second half of the year saw organizations continuing to struggle with that reality. The number of potential cyber threats, the pool of already compromised information, and the ease of finding increasingly sophisticated cybercriminal tools continued to snowball throughout the year.

  • Featured Content from RSA Conference: Dissed by NIST

    Learn more about the latest draft of the U.S. National Institute of Standards and Technology guidance document on authentication and lifecycle management.

  • GBC Issue Brief: The Future of 9-1-1

    A Look Into the Next Generation of Emergency Services

  • GBC Survey Report: Securing the Perimeters

    A candid survey on cybersecurity in state and local governments

  • The New IP: Moving Government Agencies Toward the Network of The Future

    Federal IT managers are looking to modernize legacy network infrastructures that are taxed by growing demands from mobile devices, video, vast amounts of data, and more. This issue brief discusses the federal government network landscape, as well as market, financial force drivers for network modernization.

  • eBook: State & Local Cybersecurity

    CenturyLink is committed to helping state and local governments meet their cybersecurity challenges. Towards that end, CenturyLink commissioned a study from the Government Business Council that looked at the perceptions, attitudes and experiences of state and local leaders around the cybersecurity issue. The results were surprising in a number of ways. Learn more about their findings and the ways in which state and local governments can combat cybersecurity threats with this eBook.


When you download a report, your information may be shared with the underwriters of that document.