What the U.S. Can Learn From India’s Government Reform Efforts

by John Kamensky Senior Fellow, IBM Center for the Business of Government

I was in India recently, along with IBM Center Executive Director Dan Chenok, to participate in a forum entitled “The Business of Government: Learnings from Global Experiences,” which was co-sponsored by the IBM Center for The Business of Government along with the National Institution for ... Read & React

How the Army Recruits and Retains Millennials

The popular image of a “millennial” employee is an app-obsessed, T-shirt clad Googler. So perhaps it is not surprising that many conversations about how to recruit and lead millennials focus narrowly on young college graduates and the tech companies that hire them. But some employers must ... Read & React

There’s a Limit to Doing More With Less, And Many Feds Have Reached It

It should come as no surprise that almost all public sector leaders today anticipate increased cost pressures to get their jobs done. In a recent survey of these leaders by CEB (now Gartner) 85 percent believe their workload will increase in the future, but only 20 percent think their resources ... Read & React

A Career Coach Explains Why the Thing That Makes You Awesome is Also the Thing That Screws You Up

by Melody Wilding

Given the choice, most people try to play to their strengths. A naturally athletic child will sign up for lots of sports teams; a friendly, outgoing college student who loves being surrounded by people will likely prefer a career in teaching over a job in IT. For the past 20 years, this ... Read & React

Staying Out Late Two Days a Week Is Worse For Your Health Than You Think

by Katherine Ellen Foley

Even if you get the recommended seven or more hours of sleep on the weekends, you may ruin your week if you pass out at 3am and wake up at 11. Researchers call this social jet lag: even if you get the same number of hours of sleep you’d get on a weeknight, your inconsistent bedtimes may still ... Read & React

A Simple Mental Trick Can Help You Figure Out Who’s Telling a Lie

by Lila MacLellan

Last week, when Senator Martin Heinrich questioned ex-FBI director James Comey during the Senate Intelligence Committee hearing, the New Mexico Democrat suggested that understanding what happened in private discussions between Comey and US president Donald Trump comes down ultimately to which ... Read & React

When Is a Leak Ethical?

by Cassandra Burke Robertson Director of the Center for Professional Ethics, Case Western Reserve

Twenty-five-year-old Reality Leigh Winner remains in jail after a federal judge denied her bail in a case where she is alleged to have sent classified information to the media. Winner faces up to 10 years in prison if convicted. Winner’s prosecution comes at a time when the Trump administration ... Read & React

Government Needs to Redefine the HR Function

by Howard Risher Workforce Management Consultant

Something has been missing from recent columns and news stories about what federal workers can expect from the Trump administration regarding its plans for agencies. There are no reference or statements attributed to human resource offices. That’s true of the discussions of civil service reform ... Read & React

Comey’s Testimony Exposed The Management Tactic That Cowardly Leaders Love

by Leah Fessler

James Comey’s testimony before the Senate on June 8 hinged on one key phrase: “I hope you can let this go.” According to the former FBI director, US president Donald Trump used these words to request that he back off a federal investigation into former national security advisor Michael Flynn. ... Read & React

Five Ways to Reform Government With a Focus on the Customer

Hundreds of passengers wait in the TSA security line at Nashville International Airport in April 2016.
by Eric Keller and Kathy Conrad

President Trump’s executive order on reorganizing government and guidance from the Office of Management and Budget require agencies to develop proposals to make government lean, accountable and efficient, and to improve customer experience. These directives offer agencies a chance to reexamine ... Read & React