The Way HR Works Needs to Change

It seems nowadays it is rare to open up an issue of an HR magazine, visit a blog site, or attend an HR show without reading or hearing about big data. Let’s put this in the context of HR and submit a use case where a high-tech company were to open a new HQ location. HR would be tasked to help drive ... Read & React

Guess Where the Government Ranks in Customer Satisfaction?

by Lara Shane VP Research and Communications, Partnership for Public Service

Most Americans agree that the level of customer service they receive from cable companies and the airline industry is less than stellar. Yet, according to the American Customer Satisfaction Index, citizens gave even lower marks to the federal government. Only Internet service providers received ... Read & React

​Without Users, Performance Measurement Is Useless

Let’s be honest.  A whole lot of people in and around government think performance measurement is an annoyance that needs to get done because it is legally required. Consequently, they measure as minimally as possible to comply. Others think of measurement as a means to motivate by promising reward ... Read & React

The Ultimate Office Perk: Not Having an Office

Tech behemoths and startups alike spend a fortune on creating plush offices with lots of perks. But arguably the biggest perk is allowing employees to work wherever they want, whenever they want. This is something Automattic CEO Matt Mullenweg understood a decade ago when he launched the online ... Read & React

Want to Be Happier? Try Walking Even Part of the Way to Work

by Sam Sturgis

Our daily commutes to work can significantly influence our mental state. Taking public transportation may be more beneficial than driving, researchers find. But ultimately an active commute—especially walking or bicycling—is the most beneficial for our emotional well-being, according to an ... Read & React

The NFL Shows That Culture Change (or Lack of It) Starts at the Top

by Scott Eblin Executive Coach

In the annals of interesting timing, it doesn’t get much better than an article that ran in theFinancial Times this past Monday morning. It was a piece titled, “The HR Guy Cleaning Up NFL Locker Rooms” and described how the league’s new head of HR is on a mission to get rid of bullying, homophobia ... Read & React

The Upside of Pessimism

by Olga Khazan

I have pretty low expectations for this article. Oh sure, I spent a lot of time on it, and I personally think it’s a great read. But I’m kind of worried that you will hate it. Worse yet, I’m afraid you’ll hate me for writing it. You might take to Twitter and call me a featherbrained, elitist ... Read & React

Why Every Executive Needs to Be Both a Hedgehog and a Fox

In his essay on Leo Tolstoy’s view of history, Isaiah Berlin begins with a quote from the Greek poet Archilochus: “The fox knows many things, but the hedgehog knows one big thing.” The same distinction could be used to categorize public executives. Some know lots of little things. Others know—or, ... Read & React

The Complete Guide to Being on Time

Those who think people can’t change might argue that punctuality, a beloved characteristic in American culture, can’t be learned. No doubt it’s a tough undertaking for those who aren’t naturally punctual. But there are ways to help identify the root causes of tardiness, and tricks to lessen the ... Read & React

3 Ways to Keep Stress From Poisoning Your Work Environment

Raise your hand if this feels familiar: You’re completely overwhelmed, frantic and stressed to the max. You have a never-ending task list and not enough hours in the day. Inadvertently, you end up either burdening yourself to the breaking point resulting in poor work and even more stress or barking ... Read & React