How Healthy Is Your Agency? It Could Be Time for a Checkup

Government departments and agencies are under increased pressure to perform effectively in the midst of budgetary and political uncertainty, but a high grade for performance doesn’t necessarily make for a clean bill of organizational health. Over the decades, there have been initiatives (for ... Read & React

Why You Should Take Time to Not Think

by Scott Eblin Executive Coach

Ah, the third week of the new year. The holiday break is an increasingly distant speck in the rearview mirror and we’re all back up to our eyeballs in work. And, of course, our brains are working overtime trying to churn through and process everything we have to do. Gotta’ stay focused, right? ... Read & React

How I Lead: Set Clear Goals and Ask Employees What They Need to Achieve Them

by Lynnie Martin Public Relations Director, Young Government Leaders

Cecilia Moore is a supervisory environmental scientist in the Environmental Protection Agency’s Superfund Division in Chicago. An EPA employee for the past 20 years, she is an aspiring Senior Executive Service candidate and takes pride in the agency’s mission to protect human health and the ... Read & React

Seven Ways to Play a Bigger Game This Year

by Scott Eblin Executive Coach

In fifteen years of coaching high potential and senior leaders, I’ve conducted thousands of hours of colleague feedback interviews. One of the themes that I hear a lot from senior executives talking about high potential leaders is that the client needs to play a bigger game. What the executives ... Read & React

When Disability Is in the Eye of the Beholder

“So often, the students you’re trying to inspire are the ones that end up inspiring you.” Educator Sean Junkins said that, and he was right. As a teacher at the Federal Executive Institute, I am always inspired by my students—by their stories, commitment and passion. But I’ve never been inspired ... Read & React

Empowering a New Wave of Government Innovation

by Robert Shea Principal, Global Public Sector

Like millions of American families, ours went to the movies over the holidays. We saw The Imitation Game, a great picture that tells the story of computer scientist Alan Turing’s heroic battle to crack the Nazi’s secret coding machine, Enigma. It also reveals the British government’s deplorable ... Read & React

One Way to Tackle Job Interview Jitters

When we lose ourselves in a stressful moment—a workplace situation can quickly escalate from challenging to completely overwhelming. For many of us, job interviews are a common scenario that can trigger strong responses; anticipation, excitement, trepidation, anxiety. If you’ve sat in the interview ... Read & React

Managing in the Era of ‘New Power’

by John Kamensky Senior Fellow, IBM Center for the Business of Government

In the 1990s, a new model of governance emerged: Reinventing government. This model was rooted in private sector entrepreneurial approaches and market-like incentives. A new trend, dubbed “new power,” has emerged in the 2010s. Reinventing government was organized around 10 values, such as ... Read & React

Enhancing the Citizen Journey Is a Government Imperative

As websites, 24/7 customer support, mobile apps and other tools open up convenient options for people to interact, the collective expectation for customer service has changed. Whether we are communicating with work associates or friends and relatives, transacting business, gaming or streaming ... Read & React

When Priorities Clash, Time Seems Shorter

“It's a strange thing, but when you are dreading something, and would give anything to slow down time, it has a disobliging habit of speeding up.” That's a quote from Harry Potter author J.K. Rowling. Perhaps Rowling isn't as profound as Einstein, but research shows that this insight about the ... Read & React