voices

Risk Management: Creating Organizational Self-Defense

Why don’t agency top leaders know about significant management problems in their organizations before it is too late? Scandals seem to be more prevalent these days, ranging from seemingly dishonest reporting of telework hours at the Patent Office or veterans hospital access wait times, to the ... Read & React

I think a number of the leaders are, whether you like it or not, in the hip-hop generation. And when they understand enough, they'll do wonders. I count on them. Maya Angelou

To Be More Productive at Work, Put a Plant on Your Desk

The quest to design the perfect office space—a working environment that boosts employee well-being and maximizes productivity—is never-ending. Some swap cubicles for open layouts. Others ditch chairs ... Read & React

Three of the Most Common Delegation Ah-ha's

by Scott Eblin Executive Coach

One of the biggest shifts that most rising leaders have to make is the shift from being the go-to person to someone who builds teams of go-to people. As you take on more and more scope in your leadership role, you can’t continue to operate as the go-to person who acts as if you’re personally ... Read & React

​To RIF or Not to RIF

Reduction in force is a term that frightens most federal workers. It means uncertainty, potential loss of a job, disruption, and usually more questions than answers. Politicians (even the ones who want to shrink the federal government) oppose them. So do managers, unions, and most people who write ... Read & React

People With an Inflated View of Themselves Get Others to Believe It, Too

In a meritocracy, talent is supposed to rise to the top. That way, important positions like political and executive offices can be filled by those best-equipped to do the job. But when it comes to sizing up others’ abilities, a new study says we pay more attention to confidence than competence. ... Read & React

Unlocking Federal Talent

by Katherine Archuleta Director of the Office of Personnel Management

The Office of Personnel Management has released a new data tool to the agencies called UnlockTalent.gov. I am excited about this powerful new interactive dashboard because I think it will help federal leaders foster a culture of excellence and high performance at each and every agency. With ... Read & React

In Performance Reviews, Women are Criticized for Personality Rather Than Performance

There are countless explanations for the extreme paucity of women in the top ranks of companies, in technology and beyond. A study of performance reviews by linguist and Amazon executive Kieran Snyder for Fortune reveals that even in strongly positive reviews, women are much more likely to receive ... Read & React

How Promises Work

by James Hamblin, MD

Nicholas Epley recently made news when he paid commuters $5 to talk to a stranger on a Chicago train. The people were happier for having done it. But the point of his experiment was to shatter expectations. Most people presumed they would be happier sitting alone than talking to a stranger; but ... Read & React

4 Easy Steps to Boost Citizen Engagement

by Scott Burns CEO, GovDelivery

At the top of nearly every public sector organization’s priority list is how to better engage the citizens it serves. Boosting stakeholder engagement was rated the highest communications objective for 2014 among nearly 40 percent of government respondents in a survey by GovDelivery, a digital ... Read & React

Job Requirements Are Mostly Fiction and You Should Ignore Them

In job searches, people frequently look at the listed requirements, see a gap, and move on, fearing rejection and not wanting to waste the employer’s time and their own. They’re making a big mistake, and potentially holding their careers back. A job posting doesn’t describe a real person. It ... Read & React

The Procrastination Doom Loop—and How to Break It

When I woke up this morning, I had one goal: Finish this article by 11 a.m. So, predictably, by the time it was 10 a.m., I had made and consumed two cups of coffee, taken out the trash, cleaned my room while taking a deliberately slow approach to folding my shirts, gone on a walk outside to clear ... Read & React