voices

Agencies Turn Government Speak Into Plain Language

If you’re looking for simple, straightforward information, the federal government isn’t likely the first place you would turn. But some agencies are working to change that. Two prime examples are the Consumer Financial Protection Bureau and the Centers for Disease Control and Prevention, honored ... Read & React

Given the deficits we have, we can either make some significant cuts to programs, we can significantly increase taxes or we can make significant reforms in the way we deliver services. There’s not enough money anymore to waste it on inefficiencies. Tom Davis, former chairman of the House Oversight and Government Reform Committee

The Origins of Office Speak

Here’s your ‘buzzword bingo’ card for the meeting,” Wally says to Dilbert, handing him a piece of paper. “If the boss uses a buzzword on your card, you check it off. The objective is to fill a row.” ... Read & React

Putting Veterans on a Path to Careers

Sen. Tim Kaine, D-Va., is worried about the unemployment rate for veterans who served in Iraq and Afghanistan. At a recent Armed Services Personnel Subcommittee hearing, he noted former service members face major hurdles in translating their military service into meaningful civilian careers. Kaine, ... Read & React

You're Looking for Help in All the Wrong Places

by Adam Grant Professor, Wharton Business School

Several decades ago, a team of experts built the world's most expensive mirror. It was for the Hubble Space Telescope, and the mirror was the key to focusing light that predated the stars, capturing images that had never been seen by human eyes. The precision was measured in millionths of an inch. ... Read & React

Why Alignment of Staff and Manager Satisfaction Scores Matter

Managers and employees must be working in the same direction.
by Lara Shane VP Research and Communications, Partnership for Public Service

I write often about the importance of employee satisfaction and commitment as a way to understand what is really happening in your organization. Paying attention to employee survey data will give you insights into where your employees are experiencing stumbling blocks and can help you learn things ... Read & React

10 Reasons Smiling Is More Than Lip Service

Hi, Diane Eblin here. I’m very excited to start contributing to the Next Level Blog. As a certified health coach, I have worked firsthand with overworked and overwhelmed professionals, coaches and homemakers to help them discover and make the best choices for themselves. Here I will share those ... Read & React

Technologies Designed to Save Time Are Helping Us Waste It

Technologies like email and videoconferencing, designed to save time, end up helping people waste more of it. A new study by Bain & Company published at the Harvard Business Review finds that the way we order our lives and structure our business operations, and particularly our meetings, wastes a ... Read & React

Leaders, Are You Betraying Your People?

by Sarah Agan Director, Corner Alliance Inc.

If you are a leader in the federal government, and doing your job, at some point you will likely betray the people in your organization in pursuing the higher purpose required of a public servant (and being a leader in general).  Your larger responsibility is to sustain the governmental ... Read & React

8 Reasons Small Teams Work Better

Your organization is forming a new task force, cross-functional team, focus group—whatever you want to call it. And as usual, it’s time for the never-ending quest to “loop people in.” The more brains, the better, reason the powers that be. So they include as many high performers and thought leaders ... Read & React

Is Multitasking Slowing You Down?

by Jessica Love

Seven open browser windows, a chiming smart phone, and an ongoing Skype call: these are the hallmarks of the modern-day, multitasking employee. “Organizations are becoming more complex and information technology is becoming more prevalent,” says Nicola Persico, a professor of managerial economics ... Read & React

The Complete Guide to Structuring Your Ideal Work Day

by Rachel Feltman

Optimizing your work day to maximize your productivity and happiness admittedly isn’t a hard science. Differences in body chemistry, sleep routine, personality, profession, and office culture mean that one person’s ideal day is another’s productivity nightmare. But there are some evidence-based ... Read & React