Six Tools for Communicating Complex Ideas

Every business leader is, in a sense, a teacher. “Not in the sense that their job description says teacher; not in the sense that they stand up in front of a lecture hall,” says Mitchell Petersen. “But their job will entail communicating ideas to others, convincing them the ideas are ... Read & React

The recognition of exemplary individual performance is central to high organizational performance. And the psychological value is far more important than the money. Howard Risher

Misuse of Office Resources Could Cost You Your Clearance

by Sean M. Bigley

I used to wonder why federal agencies found the need to imprint the following language on all their envelopes: Official Business Only – Penalty for Private Use $300. Then I became a defense attorney ... Read & React

Three Leadership Rules for the Shark Cage

by Scott Eblin Executive Coach

If you haven’t already seen it, watch this video of a great white shark attacking a dive cage. It runs about a minute and a half and is straight out of Jaws. OK, now that you’ve watched it, we need to draw some leadership lessons from what happened there. (Great thanks and props to my client Brian ... Read & React

Top Recruiter: There’s One Good Way to Answer That Question About Your Biggest Weakness

by Quora

This question originally appeared on Quora: In a job interview, is your answer to “What’s your biggest weakness?” a perfect humble brag opportunity? Answer by Ambra Benjamin, engineering recruiter at Facebook. I’ll begin by saying: This is a terrible interview question, but it is one you will be ... Read & React

How Can Government Buying Match the Best in Business?

by John Kamensky Senior Fellow, IBM Center for the Business of Government

The category management initiative, started under the leadership of former Office of Management and Budget executive Anne Rung, is expanding to help the federal government buy goods and services in a similar way leading companies operate. Category management is used by businesses and governments ... Read & React

Everyone Fails, But Only the Wise Find Humility

Failure is like the original sin in the biblical narrative: everyone has it. Regardless of class, caste, race, or gender, we are all born to fail, we practise failure for as long as we live, and pass it on to others. Just like sin, failure can be disgraceful, shameful and embarrassing to admit. And ... Read & React

The Pressure to Improve Service Is Only Going to Increase

Over the past several years, there’s been a renewed effort to improve the experience citizens have when they interact with government agencies. This has been driven by presidential mandate, agency leadership, digital innovation, and industry support as well as consumer demand. Some may wonder if ... Read & React

Psychology Suggests That Power Doesn’t Make People Bad— It Just Reveals Their True Natures

by Michael W. Kraus

“When you’re a star, they let you do it,” Donald Trump boasts of sexually assaulting women in the recently leaked Access Hollywood tape. “You can do anything.” Of course, the power that comes with celebrity does not—and should not—permit anyone to hurt other people. But Trump’s comments are in line ... Read & React

You Can Make Your Email Feedback Sound Less Critical With One Word

by Ephrat Livni

Without a warm smile, a reassuring tone, or other clues traditionally offered in live exchanges, a perfectly neutral statement sent via email can come across as cold or even cruel. To correct this “negativity bias,” be conscious of it and evaluate your messages carefully. And consider making use of ... Read & React

Risk is Agencywide, But What About Risk Management?

by April Chen

Recent news that the Modernizing Government Technology Act has cleared the House Oversight and Government Reform Committee represents promise for federal transformation. But as agencies look to update their bloated stock of legacy infrastructure, their risk profiles will transform as well. All ... Read & React

Why People Fall for Charismatic Leaders

by Olga Khazan

Why do people still believe Donald Trump when he says things like, "Our African-American communities are absolutely in the worst shape they've ever been in before. Ever. Ever. Ever"? (Even setting aside slavery and Jim Crow, “Nationally, the black poverty rate is 24.1 percent, which is much higher ... Read & React

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