voices

Employees Who Love Telework Are Right: It’s More Productive

Working from home is a concept that gladdens some hearts and makes others sink. Businesses feel the same, and make different choices. Some, like global campaigning group Avaaz or airline company JetBlue, embrace working from home. Others—most famously Yahoo—ban it. Of course, the internet made ... Read & React

Every challenge holds your next promotion—face it. Every challenge contains a hidden treasure—find it. Every challenge has the power to make you a leader—embrace it. Miguel Joey Aviles, Defense Civilian Emerging Leader Program

Customer Centricity and the Future of Human Services

Everyone may be equal in the eyes of government, but that does not mean everyone is the same. One of the great weaknesses in human services over the past century is that they have operated with a ... Read & React

Getting Credit for What You Know

by Tamar Jacoby

College wasn’t right for Daniel Gamez when he first tried it as a recent high school graduate nearly two decades ago. The Texas economy was booming; he was in a hurry to start working. He couldn’t see how the things he was learning in college would help him get a job, and he dropped out before the ... Read & React

Why Bad Bosses Sabotage Their Teams

Bosses who crave power but fear they might lose it can undermine their teams’ productivity. The dreaded bad boss comes in many varieties. There are the incompetent ones, the lazy or defensive ones, the ones who claim your work as their own, or those who prefer to rule through intimidation. Jon ... Read & React

When the Executive Core Qualifications Aren’t Enough

What skills do Senior Executive Service aspirants need to succeed in federal sector management positions? Are they developed to elicit employee engagement? Do the executive core qualifications defined by the Officer of Personnel Management create a hurdle high enough to ensure success as an SES ... Read & React

Process Improvement: Making the Complicated Simple

by Arleta Cobb

A Google search for “methodology” yields these definitions: “the systematic, theoretical analysis of the methods applied to a field of study” and “a body of methods, rules, and postulates employed by a discipline.” Most of us don’t use the word “postulates” in our everyday work lives, but we all ... Read & React

The Incredibly Simple Trick to Effective Work Email

Let’s face it. In-person workplace communication is fading with the growth of chat programs and remote work environments. That means more and more of our efforts to influence our co-workers and bosses is done virtually. Here’s a simple, quick way to do it a little bit better that was spotlighted in ... Read & React

How to Get It All Done

How we work is as important as what we do. Reflecting back on my week, there were a number of meetings (some great, some not great), a bunch of informal conversations, one very brief review of a management memo followed by oh-so-informed comments, and some sweet time for independent analysis and ... Read & React

CHCOs Can Vastly Improve Their Agencies’ Curb Appeal

With the start of a New Year, federal chief human capital officers should take time to reflect on their goals and resolutions. A number of insightful questions speak to their legacy: Have I made my agency better than it was before I arrived? Am I distinguishing myself as a key contributor of ... Read & React

What’s It Going to Be This Year? Doing or Being?

by Scott Eblin Executive Coach

One of the unexpected pleasures of completing a yoga teacher training course a couple of years ago, was that I had to learn a little bit of Sanskrit – the language of the people who first came up with yoga thousands of years ago. And when I say I learned a little bit of Sanskrit, I mean like a ... Read & React

How to Kick-start Your Career

Many talented people feel that they do not have anything new to learn in their chosen field. They believe what got them there is enough. Those who are determined and who work hard often spend a lot of time and effort to learn new skills and maintain their existing ones. They display the most ... Read & React