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Measuring Success in Customer Experience

August 5, 2015 Used to dealing with companies that distinguish themselves through superior customer engagement, today’s public has come to expect a level of customer experience to which most agencies haven’t been able to live up. However, the Obama administration’s prioritization of customer experience puts federal agencies in the challenging position of pushing to provide a first-class customer experience while meeting their unique missions. With the right combination of customer-focused strategy, technology, and talent, federal agencies have a chance to significantly raise the bar for the government’s customer service.

HYPERCONVERGE

July 30, 2015 Ever wonder how organizations like Google and Facebook deliver such highly available, dynamically scalable infrastructure without maintaining datacenters on every corner in America? Federal agencies of any size can adapt those world-class architecture models in their own environments. Today. Want to learn how?

Where Cloud Computing Meets Mission: Maximizing the Cloud's Potential

July 21, 2015 In the coming fiscal year, the White House expects the federal government to spend some $7.5 billion on provisioned services like cloud computing. Four years removed from the unveiling of the Cloud First strategy, the question today isn’t whether agencies will transition services and critical systems to cloud, it’s when. Maximizing investment in the cloud requires a strategy that factors in risk, security, cost, agility and a hard assessment of what cloud computing will really do for the mission.

Big Data: Anticipating The Next DOD Insider Threat

July 16, 2015 Join Defense One Live for a discussion on correlating and contextualizing the world reality in organizational knowledge, given the explosion in information sources to internalize and exploit.

The Rise of the Chief Data Officer

June 23, 2015 As Chief Data Officers work to define their new roles, they will face a suite of opportunities and challenges that will shape their day-to-day efforts – and ultimately define their success. And in this new Open Data environment, CDOs will need to balance transforming and opening their data to the American taxpayer with ensuring the data is meaningful and empowers data-driven decisions.

Force of the Future

June 9, 2015 It is no secret that the DOD is concerned about the military's “force of the future." As the economy improves and the “so-called 9/11 generation” begins to leave the military, the Pentagon needs to do more to attract and retain the best and brightest.

2015 Government Innovation Forum

June 4, 2015 Mark your calendar today for June 4th and register for this popular annual program—participation is complimentary; registration is required. Attend to expand your professional expertise on how to orchestrate IT architectures for today and tomorrow. Don’t miss this program where like-minded professionals will address how innovative technologies can be applied to protect public sector information assets and ensure trusted computing—whenever and wherever they are needed.

Exploring the Innovations of HealthCare.gov

June 2, 2015 Explore the partnership and innovations instrumental to the success of HealthCare.gov. Jon Booth, presenting on the project publicly for the first time along with Judy Cohen, will share the three key innovations they used leading up to the successful 2015 Open Enrollment and a glimpse into the next wave of innovations planned for the site. They'll also address the need for building effective vendor partnerships and how these pivotal relationships inspired innovative approaches on this historic government project.

Leadership Briefing Breakfast with the Secretary of the Navy

May 20, 2015 Ray Mabus, Secretary of the US Navy will join Defense One Executive Editor, Kevin Baron for a conversation about leading the world’s only global navy. The discussion will focus on the Navy’s shipbuilding program and other priorities for America's Navy and Marine Corps.

6th Annual Deltek Government Clarity Event

May 19, 2015 On Tuesday, May 19th, 01:00 PM-05:00 PM ET join Deltek for an overview of the insights and analysis of business practices identified in the 6th Annual Deltek Clarity Government Contracting Survey—the largest annual study of government contractors containing trends that are shaping the GovCon market. The event will feature networking, a federal spending outlook from Kevin Plexico and a panel discussion with top industry leaders looking at how they navigate the contracting market and apply the insights from the Clarity.

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