TOPICS
TOPICS
The Manager's Edge Companion Guide
The Manager's Edge Companion Guide
Chapter 7: Change Your Culture
Clearing the stovepiped, stultifying atmosphere that stymies government reform.
David Zatz's Organizational Development page describes how Chrysler Corporation changed its culture.
Burger King has been lauded for its innovative culture.
For a look at how one agency confronted its culture, see the National Performance Review's write-up of former Bureau of Reclamation Commissioner Dan Beard.
The U.S. Coast Guard has also received kudos for its efforts to change its management culture.
Even astrophysicists are getting into culture change. The American Physical Society has a case study on the Center for Particle Astrophysics.
The Defense Department's Electronic College of Process Innovation has a host of tools for people trying to change their organizations. The college's online "campus" has several libraries, a training center filled with tutorials and class materials and even a "computer lab" with BPR software you can download.
The Federal Quality Consulting Group, a Treasury Department franchise fund operation, offers help for agencies confronting culture change. Contact Tina Sung at 202-906-7337 or by email, tina.sung@ots.treas.gov.
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