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  GPRA and Results  
August 31, 1999

Thompson letter on GPRA - OPM Attachment 1

SPECIFIC PERFORMANCE GOALS IN OPM FY 2000 PERFORMANCE PLAN

ADDRESSING

GAO- AND IG-DESIGNATED MAJOR MANAGEMENT CHALLENGES

Major Management Challenge

Specific Performance Goal(s)

Y2K readiness.

OPM’s information technology systems will operate properly on and after 1/1/00, and an effective contingency plan will be in place.

Information security.

OPM’s information security program will provide adequate computer security commensurate with risk and magnitude of potential harm. Performance indicators include:

Few security problems are identified and those identified are not material and are rectified promptly.

A tested disaster recovery capability is in place for OPM’s general support and major financial, benefits, and workforce information systems.

OPM lacks specific, measurable, and results-oriented long-term goals in its strategic plan, and annual goals that met these criteria in their performance plan.

OPM’s FY 2000 performance plan contains more results-oriented performance goals and measures than its FY 1999 performance plan. No changes yet to the OPM strategic plan.

OPM must implement the retirement system modernization initiative.

Accelerated information technology solutions for a modernized retirement system are designed, developed, and implemented.

Financial management policies and procedures are not documented correctly.

Financial policies and procedures are documented as planned.

By mid-fiscal year, complete and distribute an internal Financial Management Manual that will document the policies and procedures used in processing and recording financial transactions.

There are inadequate controls over the accuracy of annuity payments.

Increase accuracy rates for processing new annuity and survivor benefit claims over FY 99 levels as follows: 96% for Civil Service Retirement System annuity claims; 95% for Federal Employees Retirement System annuity claims; and 99.9% overall accuracy from annuity roll audit.

Debt collection and the accounts receivable processing systems are weak.

Accounts receivable delinquency of 2% (compared to the FY 99 goal of 5%).

Achieved timeliness of at least 99% of collections (compared to FY 99 goal of 95%).

Inadequate internal controls related to the accuracy and completeness of payroll withholdings and information provided by other agencies.

FY 2000 annual financial statements for all three benefit programs, published in FY 2001, receive "unqualified" opinions.

The audit report on the benefit programs’ FY 2000 financial statements, published in FY 2001, describe no new material weaknesses in internal controls.

Enhanced oversight is needed for financial management of the Federal Employees Health Benefits Program (FEHBP).

None specific to FEHBP, but the above goals and indicators apply to FEHBP financial statements.

Unreconciled discrepancies between OPM’s general ledger accounts and Treasury records.

Reconcile cash account differences with Treasury within 30 days (same as FY 99 goal).

Improved responsiveness and on-time compliance for financial reporting to OMB and Treasury. (No measure for "improved.")

Material weaknesses in accounts payable processing and reporting.

All material weaknesses are resolved and the Financial Management System, the Employee Benefits System, and internal controls are improved.

Achieve timeliness of at least 98% for payments.

Inadequate controls over investments.

All material weaknesses are eliminated .

Improved audit results from independent public accountant, IG, and GAO.

FY 2000 trust fund annual financial statements receive unqualified audit opinions from an independent auditor.

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