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The official job search portal of the U.S. government, a very effective recruiting tool by most accounts, could lose out on young job-seekers soon if it does not start sharing job listings with other Web sites, some management experts say.

USAJobs.gov, the government's centralized job-search Web site, is user friendly and easy to search, but it does not post its employment opportunities on major online job boards like CareerBuilder, Monster and HotJobs. Nor are its job openings typically searchable through popular search engines like Google, Yahoo and MSN.

The government may need to consider reaching more eyeballs given that over the next two years, agencies project they will need nearly 193,000 new workers for mission-critical jobs. That figure comes from a July 3 report on federal job openings released by the Partnership for Public Service. Nearly a third of the full-time federal workforce is expected to leave in the next five years, as the baby boomer generation retires.


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"You can't expect people to know where to look," in other words, "to look at USAJobs," said Patricia McGinnis, president and CEO of the Council for Excellence in Government. "Government needs to do a better job making sure that its postings not only come up, but get more attention when a job searcher is looking for a specific job function or even job title."

Stan Paul, general manager of CareerBuilder.com's government services group, suggested that the federal government try CareerBuilder's own WorkForAmerica.com to attract more job candidates. On average, CareerBuilder.com sees 1.2 million job searches each month for government jobs.

But the Office of Personnel Management is not interested in CareerBuilder's help or the assistance of any other job board.

"The premier site in our view is USAJobs. CareerBuilder, let me blunt, what they are, is a competitor to USAJobs," said Bob Danbeck, OPM's associate director for human resources products and services. "We usually get 8 million visits a month. In June, we had almost 9.5 million visits."

In a July 13 interview, USAJobs Program Director Steve Connelly said, "To give you some idea of the volume we're talking about" there are "in excess of 35,000 openings on the site [today]. It's an all-time record." Typically, the average number of listings per day is 24,000 on the site.

USAJobs is well-known in cyberspace and homes nationwide. The site itself immediately pops up on a Google search for "government jobs." Last year, the government started airing a series of television commercials in various areas of the country that spotlight a few of the careers available in the federal government. The TV ads are all captioned: "USAJobs.gov."

"With the videos, people are becoming more aware of USAJobs," Danbeck said. "I'm really comfortable with the fact that the site is known by people."

John Palguta, Partnership for Public Service's vice president for policy, said USAJobs is a good electronic job board in terms of the first place to go for finding openings, but the content of the job descriptions leaves much to be desired.

The site does not write the job announcements, leaving that responsibility to the 112 agencies that advertise their hiring needs. "Some agencies are still guilty of resorting to the use of acronyms and governmentese," Palguta said. "Each agency is kind of doing its own thing."

OPM's Danbeck said his staff is working with agencies to standardize the descriptions of generic positions like accounting professionals and administrative assistants. Just this month, USAJobs presented examples to agency personnel officers.

In the fall, USAJobs will offer a feature similar to the college community's "common application" -- one form that can be sent to a number of admissions offices. The site will permit aspiring federal workers to save up to five supporting documents that they can then submit to multiple agencies for multiple jobs.

Still, the government's current online recruiting methods are not built to withstand the coming wave of federal job openings, McGinnis said.

The Partnership for Public Service's take is that there is a big benefit to having one site where the public can view all government positions, but it also would make sense for individual agencies to publicize on through non-government job boards, as needed.

"The federal government must do a better job of attracting a higher percentage of Gen-Y, and must also target experienced managers, IT engineers and other professionals that will be in high demand," McGinnis said.

COMMENTS

  • I walked in the door as a GS-11 this year and I was not sum cum laude or 4.0, I don't have a PhD. I will say the pay disparity has surprised me and I am considering returning to the private sector.
  • This is how I make my money... helping people understand the complex system that is in place. It is sad to see the large number of people who are qualified for federal jobs but won't go through the gymnastic event of the application process. It needs to get simplified and unified. Excepted Service - I can see the need for different hiring processes but for general government - simple is best. If the Federal government is experiencing a severe shortage of qualified candidates and we know it is partly becasue of the process - then change the process or put a team of qualified trainers in every major city with the expectation of recruiting and training potential candidates to apply for these jobs.
  • So you create a profile and post your resume only to be diverted to another agency's website to fill out yet another application. This is rediculous since the point of creating this portal was to service other federal agencies and streamline the process of applying for a federal job. You should be able to self-nominate for any federal agency job from this since as long as your resume matches the Knowledge Skills and Abilities(KSA) for the particular job. OPM should take a lesson from the Army, Navy, and Air Force since they made it simple. Bottom line OPM needs to stop wasting peoples time and effort and deliberately prohibit other federal agencies from developing similar systems for position covered under FERS and CRS.