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Editor's Note: Ten years ago, Congress passed the Information Technology Management Reform Act, later renamed for its co-sponsors, Rep. William Clinger, R-Pa., and Sen. William Cohen, R-Maine. The Clinger-Cohen Act fundamentally changed federal procurement of information technology, requiring that IT purchases be handled as capital investments and that chief information officers be appointed to lead the process of planning, acquiring and managing technology. In this four-part series running over a month's time, retired Air Force Lt. Col. Wes Andrues, an IT policy consultant and CIO Certificate holder from the National Defense University, looks at the changes in the technology acquisition landscape in the years since the law was passed.

Part One: The Five Percent Solution

With the arrival of the Clinger-Cohen Act's 10th anniversary, it's worth pausing and asking: Are we better off? A decade on, has this legislation achieved its aims?


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It may come as no surprise that there is no clear "yes" or "no" answer. The landscape of federal information technology is not a clearly defined plain of reference points that can be empirically studied in pure isolation. The CCA is just one of at least half a dozen major pieces of legislation with implications for IT. It shares space with a host of laws and memoranda and executive orders, all of which tend to make it difficult to issue tidy proclamations about where we are in terms of how well the government buys and uses information resources.

That said, there is a passage tucked within the CCA that provides some tangible scope to the legislation -- a tiny little nuance of a mathematical formula upon which to gauge the grand question of progress. "It is the sense of Congress," the passage reads, "that, during the next five-year period beginning with 1996, executive agencies should achieve each year at least a 5 percent decrease in the cost (in constant fiscal year 1996 dollars) that is incurred by the agency for operating and maintaining information technology, and each year a 5 percent increase in the efficiency of the agency operations, by reason of improvements in information resources management by the agency."

It's fitting that Congress only indicated its "sense" that this goal be achieved, because it defies objective measurement. Apparently, legislators simply wanted to impart their overall expectation that somewhere, somehow, the government should reap some tangible benefit as a result of the law. Nevertheless, the question persists: Have agencies achieved the CCA's pair of 5 percent directives - if not within five years, then in the 10 years since the law was passed?

Perhaps the easiest and most obvious means to address this is to look first at the anticipated reduction in costs. The steady rise in the aggregate IT budget line would certainly seem to mock Congress' intent. When the CCA was passed, the federal IT budget was $28 billion. It now stands at more than $64 billion, despite the fact that the price of a government PC has fallen more than 50 percent in the past decade. So while Congress envisioned a 5 percent spending decrease, the cost of IT is actually rising at an average of 9 percent a year.

To be sure, a host of both anticipated and unforeseen factors has contributed to the spending increases, including Y2K, homeland security efforts, military operations in Afghanistan and Iraq and the heady requirements posed by major cybersecurity initiatives. Given the major changes in the world in the past decade, rising budgets can be forgiven, if not expected. What's more significant is how the money is being spent. A great deal of the expertise associated with the implementation of new and upgraded systems lies not in government but in industry, which has resulted in significant increases in outsourcing. According to a report by market research firm INPUT in Reston, Va.,, the outsourcing market is one of the most dynamic sectors of federal IT, expected to reach over $17 billion by 2010.

This growing outsourcing market could, in theory, be tempered by cost-cutting measures such as offshoring, but lawmakers are largely opposed to government operations being sent overseas. So, not only is federal IT governance expensive in and of itself, but exigencies have arisen that demand the commitment of more dollars, and the government cannot numb the bite by subscribing to the same cost-cutting measures available to industry.

Next week: Measuring Efficiency

COMMENTS

  • Glad to see the federal press take on this issue, as there are many in government who care about this issue and wonder who in government leadership ranks cares enough to take practical steps in stemming the tide of IT failure rates. Failure rates in government are pegged between 72 and 80 percent of major IT programs. GAO estimates the cost to the taxpayer to be approximately $23.1 billion each year, a staggering number, especially when facing major cuts in critical programs. Several years ago, Karen Evans issued a letter to the CIO Council and Industry calling for both to partner for success. Unfortunately, most of the "partnerships" were lobbying efforts disguised as public service initiatives, creating significant conflicts of interests. I believe industry and government can form public/private partnerships as suggested by Karen Evan, to improve the effectiveness and efficiency of agency efforts to leverage innovations of the market. These partnerships can overcome the number one failure pattern in government; aligning common business requirements with proven commercial solutions. But this requires leadership and dedicated industry leaders to put our country first. Our country's IT leadership is at risk, and our national leadership must provide practical guidance on how government and industry can engage in trusted partnerships as suggested in the E-Government Act, and recommended in many, many industry recommendations.
  • My compliments to Mr. Andrues for putting perspective on trends that we all know are not mutually exclusive: (1) Instead of falling, the price of IT for federal government is rising at 9 percent a year; (2) "A great deal the of the expertise associated ... lies not in government but in industry, which has resulted in significant increases in outsourcing." The trend toward outsourcing and the abandonment of skilled federal staff positions for more costly contractors and consultants have been the major factors resulting in rising IT expenditures. Management at many agencies is beginning to openly recognize this nuts and bolts fact. Beneath layers of creative accounting and more layers of profits, the solid numbers are bearing this out. Even with all the limits placed on federal employees by the A-76 competition rules, employees have won the majority of those competitions. The current "approach" to recruit and retain the best and brightest into the federal government will be sorely tested as retirements of the most experienced federal employees increase in coming years.

The Clinger-Cohen Act: 10 Years Later
A four-part series

Part One: The Five Percent Solution (7/11/06)
Part Two: Measuring Efficiency (7/18/06)
Part Three: Becoming Enterprise Architects (7/25/06)
Part Four: The Age of Results (8/1/06)