TOPICS
TOPICS
Defense Department seeks input on military mail overhaul
The Defense Department is weighing options for reconfiguring the military postal system, in what could be a precursor to a public-private job competition for the processing and delivery of mail to the armed services.
A December report by the Defense Business Board, an advisory group for top Defense leaders, suggested that the department issue a request for proposals soliciting what it termed "transformational" solutions to military mail delivery.
"Outsourcing to the maximum extent possible would allow private sector best practices to guide the development of the most efficient business model, making use of available technology," the board reported. The group noted the current piecemeal approach to outsourcing elements of the mail system risked increasing complexity and costs, and suggested the department start with a clean slate to solicit a new, end-to-end solution that would integrate with the existing military supply chain.
The group cited an April 2004 Government Accountability Office report on mail delivery during Operation Iraqi Freedom, which found that many service members were unhappy with long delivery times, and that Defense was unable to reliably track delivery times.
"Congress establishes maximum military manpower end-strengths that require the department to maximize the use of its military capital," the Defense Business Board noted. "Outsourcing military mail allows the department to refocus over 4,000 military personnel plus many ancillary soldiers on their warfighting functions."
An 11-page request for information released June 14 on the FedBizOpps Web site could be a preliminary step to following that recommendation. In a briefing last week held by the Army's Contracting Center of Excellence, at least 10 companies obtained detailed information, later posted online, on how Defense, the U.S. Postal Service and private sector operations currently coordinate military mail service.
The deadline for response to the information request is Aug. 14, after which the department may issue a request for proposals or a request for quotes based on solutions submitted, according to information posted online.
Joseph Sikes, director for housing and competitive sourcing in the Office of the Deputy Undersecretary of Defense for Installations and Environment, said the RFI could lead to a future public-private competition that would be subject to the Office of Management and Budget's Circular A-76 rulebook.
"The real answer at this point is, we still don't know exactly what it is they're doing because it's an RFI," Sikes said. "Generally speaking, if you have the government workforce doing something that's commercial and you're going to end up with a contract ... A-76 [rules] would say you should have a competition and let the government compete for that."
But Sikes said if the military completely divests itself of postal operations, then A-76 rules might not apply. The fact that some of the operations are overseas, and that some work could end up being shifted to the quasi-governmental Postal Service, also complicate the picture, he said.
In recent years, public-private competitions often have been controversial, with high levels of union involvement and congressional intervention. Sikes said a Defense mail competition, depending on what particular job functions were included, could be less contentious since many of the affected employees are military, rather than civilian. Differences between the two cultures, and the security that military service members would not be left jobless if their work was shifted to a contractor, could ease the impact of a public-private competition.
An April OMB report on competitive sourcing said the Defense Department was slated to announce competitions for 10,338 jobs in fiscal 2006; Sikes said the military postal service work is not included in that figure.
COMMENTS
- For Phil, In case you don't know it, UPS, DHL, FedEx and several others have been handling mail for the Postal Service for several years. You didn't think that the Postal Service crushed all those boxes did you? Wait until they toss it through your window or on the roof of your house; then you will know who made delivery. None of you appear to be up-to-date on what the Postal Service offers the public and military via electronic means. I guarantee you that you won't get it through civilian outsourcing. Charlie Posted July 26, 2006 10:02 PM
- The military mail system should be totally electronic with the exception of packages. The military should provide communications ability for most employees through e-mail and allow that mail to flow via satellite throughout the world. Of course the government will tap this flow as they do for private citizens but that should provide us all with greater protection from terrorists. This entire discussion illustrates the military inability to change with the times and the strong need for civilian influence over all aspects of the military. Other than Desert Storm they haven't won a war since World War II. How can we consider them experts? Taxpayer Posted July 11, 2006 6:57 AM
- Just wave the magic outsourcing wand and troubles disappear, eh? The Defense Business Board report is a pathetic piece of pseudo analysis. It starts with the assumption that outsourcing is the best solution and then works backward toward justification. It’s clear that the authors have a good grasp of latest trendy DoD business slogans, but not of much else. Their first big mistake is assuming that they can contract out overseas work the same as in the United States. Most foreign countries make special exceptions for U.S. military and government civilians working aboard. However, outsourcing mail handling to a private company would entangle the whole system in countless foreign labor and tax laws. Outsourcing will be extremely expensive and in some countries legally impossible to implement. The only way around this problem is to outsource mail handling to foreign labor (which is why commercial carriers can get the 30 percent savings quoted in the report – duh!). Yet, what politician is going to support offshore outsourcing of military mail? The report is deeply flawed in many ways. Yet, this is what happens when managers start chanting the Bush administration’s “outsourcing at any cost” mantra. GovExec.com reader Posted July 11, 2006 6:24 PM









