Defense Department urged to appoint chief manager

Defense Department urged to appoint chief manager

To help resolve longstanding financial problems, the Defense Department needs to change its management structure, a General Accounting Office analyst told lawmakers Wednesday.

The Pentagon would benefit from designating a chief management official to oversee the integration of its multiple financial systems, said Gregory Kutz, director of financial management and assurance at GAO, in testimony before the House Government Reform Subcommittee on Efficiency and Financial Management. He proposed making the post an Executive Level II official appointed by the president and confirmed by the Senate to serve a seven-year term.

Subcommittee members invited Kutz and Lawrence Lanzillotta, acting undersecretary of Defense and comptroller, to update them on progress toward completing the Business Management Modernization Plan, a project started in 2001 to integrate the department's thousands of disparate systems for transactions ranging from settling accounts to procuring equipment.

The Defense Department is notorious for poor financial management, and consistently holds the rest of the government back from achieving a clean annual audit opinion. Defense is aiming for a clean audit by 2007, Lanzillotta told lawmakers. But he added that the process of modernizing management systems is never really complete because technology changes rapidly.

"This transformation will never stop," Lanzillotta said. The Pentagon's financial management problems "evolved over several decades," he noted in written testimony.

It may be difficult to find one person qualified to head this "colossal" effort, Lanzillotta said. Defense would find it nearly impossible to hire a single person qualified to fill the overarching management role envisioned by Kutz, he said.

To succeed in the hypothetical position, an official would need exceptional technical expertise and leadership skills strong enough to manage the equivalent of a large private-sector conglomerate, Lanzillotta said. The department had to advertise for two years just to find a program manager for the business modernization project, he noted.

But a high-level official with broad responsibilities is necessary to provide sustained leadership for projects, Kutz said. "The tenure of the department's top political appointees has generally been short in duration, and as a result, it is sometimes difficult to maintain the focus and momentum that are needed to resolve the management challenges facing DoD," he explained. The Pentagon's previous comptroller, Dov Zakheim, stayed in the position about three years.

In addition to appointing a management leader, the Pentagon should assign responsibility for systems integration to the officials heading each of the Defense Department's broad business areas, such as acquisition, logistics, personnel and accounting, Kutz recommended. If these officials wished to make investments in, for example, technology, they would need to have their plans approved by investment boards with members from across the department.

This approach would help the Defense Department take a more cohesive approach to resolving financial management problems, rather than leaving decisions to officials within each of the defense agencies and branches of the military services, Kutz said. The current House and Senate versions of the fiscal 2005 Defense authorization bill include language that would give the leaders of the Pentagon's business areas more responsibility for investment decisions, and hold them accountable for progress on management initiatives.

But Lanzillotta cautioned lawmakers against completely overhauling the department's current management structure. By centralizing all business system decisions, the department would lose "operational expertise and perspective," he said.

Kutz argued that without a change, the department cannot hope to integrate business systems. Unless leaders of business areas "control the funding, they will not have the means to effect real change," he said. "Continuing to provide business system funding to the military services and defense agencies is an example of the department's embedded culture and parochial operations."

COMMENTS

  • This suggestion absolutely is worthless! If the position is a political appointee it will be ineffective and probably will turnover every 18 months on average! There is no way that a political appointee should exist for longer than the term of the President! The financial problems at DoD are very simple - most people in the financial function in the services are not qualified for the job! Look at the service comptrollers and the DoD comptroller office. Few if any have private sector experience, few if any have degrees in accounting or finance and none take responsibility for anything. The services have handed the accounting and payment functions to DFAS! The services do not treat DFAS as an outsourced contractor that does their accounting - DFAS tells the services what they should do and does it without service approval. If the government and GAO really want the financial process to work within DoD they have to hold the financial management people in the services accountable for financial problems. The finance people blame everyone but themselves for the problems and absolutely do nothing to solve the problems other than to tell the functional areas that they are responsible to record and report financial data. Finance and accounting should have the proper systems to record transactions and cash flows and to collect the bits and pieces of data they need from others to become compliant and achieve an unqualified audit. The problem is that no one in power has the educational or experience background to establish proper financial and accounting guidelines and achieve the reporting required to comply with the Chief financial Officers act. Appointing another incompetent financial officer is not going to solve the problem. Even if they get a good financial officer they will not be able to solve the problems in DoD. It will take an entire new team of people trained in finance and accounting with work experience in private firms that are not consultants or auditors!