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It's the Holy Grail of federal management: creating a more perfect alignment between budget decisions and the real-world results achieved by programs. Many of the great acronyms of the past -- MBO (Management by Objectives), ZBB (Zero-Based Budgeting), PPBS (the Planning-Programming-Budgeting System), and GPRA (the 1993 Government Performance and Results Act), to name a few -- were created in the service of this grand ideal.

So why does the search for the missing budget-performance link continue to generate ever more acronyms? (The Bush administration has weighed in with its PART -- the Program Assessment Rating Tool.) Maybe it's because we're all looking for something we're just not going to find.


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The President's Management Agenda, issued shortly after George W. Bush took office, listed "budget and performance integration" as one of his top five management priorities. "Everyone agrees that scarce federal dollars should be allocated to programs and managers that deliver results," the document said. Sounds good. But in the real world, there's little practical agreement on this proposition.

Just look at the administration's fiscal 2005 budget. It notes that Office of Management and Budget evaluators have used the PART to rate 400 programs since the beginning of the Bush administration. Those programs represent more than $1 trillion in spending. The budget proposes eliminating a grand total of 13 programs - barely 3 percent - on the grounds that PART analyses showed they don't deserve any more money. And only five of the programs were deemed "ineffective." The others just couldn't demonstrate whether they were achieving any results.

The total suggested cuts based on program evaluations: $1 billion in a $2.4 trillion budget.

What's more, OMB Deputy Director for Management Clay Johnson took pains to point out in discussing the 2005 budget with reporters that the administration actually proposed increasing funding for several programs that were rated ineffective. Why would you want to do that with your "scarce dollars"? Because lofty rhetoric aside, there's simply no direct line that can be drawn between a program's performance and its budget. Some poor-performing programs deserve to be killed. Others aren't doing well because they need more money. Still others just need a different approach to management, with more or less the same amount of cash.

The story's the same with peak-performing programs. "There is little reward, in budgets or in compensation, for running programs efficiently," the President's Management Agenda said. That was true before President Bush took office, and it's still true. Just ask the managers of the 40 percent of programs rated under the fiscal 2005 PART exercise whose efforts were deemed fully or moderately effective. Many won't see major spending increases no matter how well they run their programs.

"The administration has insisted on fiscal discipline by restraining spending outside the critical areas of defense and homeland security," Bush's budget says. Note that it doesn't say, "except for programs that are doing a bang-up job." Defense and Homeland Security aren't getting the lion's share of the dollars because they have generated such impressive results. (Not that they haven't - especially in the case of Defense - generated very impressive results.) They're getting more money because national exigencies require it.

And remember, this is just the administration's proposals we're talking about. Congress adds a whole other layer of factors into the budgetary decision-making process. And program performance typically is far down on the list of appropriators' priorities.

None of this is meant to suggest that gathering data on performance is a bad idea. And clearly, the government is getting better and better at it, largely because of legislative efforts like GPRA and administration initiatives like the PART.

But most of this data will end up being best used to forge a better link not between performance and budgets, but performance and management. In a recent report on the fiscal 2004 PART process, (GAO-04-174), the General Accounting Office concluded that its major impact lay not in the budget area, but in management. More than 80 percent of OMB's recommendations about the 234 programs analyzed in the 2004 PART review concerned program design, assessment and management issues. Less than 20 percent were related to funding.

That's good news. As a result of the PART, GPRA and the residual effects of the previous acronyms, federal managers are paying more and more attention to the results of their programs. But the idea of "performance budgeting," in which program effectiveness is directly linked to spending decisions, is one grail that will likely remain far out of reach.

COMMENTS

  • New administration, new junk. These people will never do the job correctly, they are consumed with looking good and telling people what they want to hear. The little guy continues to get the royal shaft.
  • How about trying on pay-for-performance but change the kind of performance rewarded? The below would work for most knowledge workers, but might not where work is highly regimented and interconnected. INDIVIDUAL PERFORMANCE: Assume the majority of people at least start their work lives wanting to do good work and wanting to be of value to their employer. Also assume that a substantial portion of individual errors and inefficient processes are the result of management error (e.g. bad instruction or tools or inefficient work rules). Part of the cure is a resource refocusing. First make a clear connection between individual employee tasks and the organization’s high level objectives. Balanced scorecard can do this. Step back from micro managing the well informed and trust that they will move in the right direction. Moving in the right direction is enough because the institutionalized one-best-path to a goal always mutates before the worker is shown the target, can aim the rifle and pull the trigger. Besides, in most systems, even the goal mutates faster than it can be institutionalized. Rather, for most jobs, there are 100 suitable paths towards the desired outcome. Don’t spend energy on defining the single best right path, spend energy on clearly connecting the employee’s assignment to the desired high level outcome. Then trust the well intentioned, well informed and well equipped to go in that direction. Pay these people for making good judgments that move towards the objective. ORGANIZATIONAL PERFORMANCE: Use the same balanced scorecard design connecting unit activity to overall objectives. Give a specific organizational level control over employee pay for performance decisions. Norm similar units and reward the winners (pump more money at them) and steal their ideas. Punish the losers (at least frown at them in public and don't boost funding). Change the design in five to seven years. Don’t expect to find a more perfect system, the point of changing is only to cut off inevitable dysfunctions and to get everybody thinking about the connection between individual tasks and high level objectives.
  • This article describes why performance-based pay systems are impractical in the federal government. The Congress and whatever current Administration provide budgets and direct programs that are unwanted and/or direct funding away from critical programs. Budgets rarely take these mandates into account. Crises over which Agencies rarely have complete control impact public perception and force political decisions. As an example, after 9/11 the Federal Aviation Administration determined that it would be improper to give performance bonuses. This decision ignored the fact that Aviation Safety was only one of several critical programs and that most of the others had performed admirably. It is absurd to think that an agency that cannot establish measures of organizational performance will be any more successful at measuring individual performance. Measure against what? Given a congress that has never successfully balanced a budget or passed one on time, the cries to make Government run like a business are a little over drawn. While it is an admirable goal and a desirable outcome agencies will always be captive to political forces.