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By asking chief performance officer nominee Nancy Killefer to double as Office of Management and Budget deputy director for management, President-elect Barack Obama tied her to an agency that has struggled to the point of cliché to "put the M in OMB."

But most observers said Obama made the right decision, noting that the arrangement will bring a new level of authority to OMB's management shop.

In September, when Obama first committed to establishing a CPO, he said the performance czar would operate a management SWAT team out of the White House. Those skeptical of OMB's ability to enact real change were optimistic, while others were concerned the lessons of the Clinton-era National Performance Review -- run by the vice president -- had been forgotten.


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"Everybody -- the people who were involved in [NPR] and who had to contend with it -- all agree that that was not the way to organize it, that doing it over again they would have done it all within OMB," said Clay Johnson, current deputy director for management. "The lesson from history, which they responded to, was let's have one place where all this management and improved performance activity emanates."

While the president-elect has not clarified whether Killefer would operate solely out of OMB if confirmed, her deputy director position seems to suggest that is the case. Johnson said the Obama team has expressed "a great appreciation for the ability that OMB has to make good things happen in the federal government."

Neither of Killefer's roles will be easy, and juggling them also will be a challenge. But Jim Flyzik, president of the consulting firm TheFlyzikGroup, who worked with Killefer when he was chief information officer at the Treasury Department, predicted she will find a way to meld the two jobs for better results in each arena.

"You can parlay both those roles in such a way that if you use performance metrics and governance structures around performance as one of your basic principles for how you'll do the deputy director job, the two things sort of go hand in hand," Flyzik said.

In establishing these basic principles, Killefer will have to avoid the temptation to scrap existing performance programs that work or just pile on additional policies, said Adam Hughes, director of federal fiscal policy at the oversight group OMB Watch.

"The challenge is to coordinate and highlight good aspects of current systems, not create a new tool or system," he said.

Hughes disagreed with other observers about the placement of the performance chief, however, arguing that the position might have been better suited for the White House. "For a variety of reasons agencies don't see OMB as an honest broker," he said.

From a statutory standpoint, the deputy director for management has long had sufficient authority to enact major performance initiatives, such as the Program Assessment Rating Tool established under President Bush, according to good government experts. But the chief performance officer title will give Killefer a direct line to the president and, likely, additional funding, they said.

"She has the tools at OMB and, by virtue of reporting to the president, she now has greater authority to ensure senior leaders at agencies are on track to achieving measurable goals than anyone to date," said Robert Shea, former OMB associate director for administration and government performance, now with the consulting firm Grant Thornton LLP.

With a long list of obstacles and challenges ahead, Killefer has at least one very important thing going for her -- a mandate from the incoming president.

"The most important thing is, does the president want the government to work better? It starts with that," Johnson said.

COMMENTS

  • The country is in the worst shape I can remember, so it doesn't take a brain surgeon to be negative and find something to snipe about. If I've learned anything in my long life, it is the terrible power of the self fulfilling prophesy. Keep expecting the worse, and we'll be successful in undermining all worthwhile efforts. Optimism alone will not carry the day, but it is a necessity for success. Be a part of the solution, not of the problem.
  • An interesting follow-up article to the author’s January 7th. However, the point that Ms.Killefer has a balancing act in her duel role as Deputy Director of the OMB and the CPO is a political spin move by the new Administration…and a good one at that. With all due respect, one of the core functions of the OMB is to improve management and program performance in the government. Unfortunately, in the past, the Deputy Director’s role was usually seen as a “cheer leader” one and the real power was on the budget side of OMB. The agencies know this, the political and career staff at OMB know this and, most importantly, the Congress and the President’s Cabinet and political appointees know this. Historically, the other reason the “M’ in OMB “doesn’t gets any respect” is the primary strategy the OMB staff has followed is to use the budget stick as a carrot when they need agencies to produce results and, when agencies produce results, OMB “M” staff do not follow-through with their promises to reward agencies for producing those results. Why, because the staff making the budget decisions are on the “B” side and were not a party to promises made. Simply put, it a perfect ”good cop, bad cop” approach. OMB “M” staff will use budget cuts as a threat if agencies do not do as told, and when agencies do produce results, the OMB “B” staff make budget cuts anyway. Not exactly a “best practice” management approach by OMB and definitely not a way to built trust and respect with the agencies. The fact that Ms.Killefer now reports directly to the President is probably as valuable as the other thousand of appointees that “report directly to the President”. In my opinion, the real lost opportunity here was that the new Administration did not ask Senator McCain and the Comptroller General of the U.S. to be a partner with Ms. Killefer and be side-by-side with the President when he made the public announcement of the new performance czar. Now that would have been a photo opt worth snapping. In the last several years alone, GAO has issues over 800 reports identifying waste, fraud and abuse and/or recommendations on improving agencies program performance. And who better to be the Legislative Branch leader to identify “pork” than Senator McCain. Now that would have been a trifecta worth betting $2 BILLION to cross the finish line!!
  • Obama could put Idi Amin in a cabinet position and the Obama worshippers would call it a great pick. We're in for a long, long four years.