The management grades and how they were determined
Few Cabinet secretaries throw themselves into the day-to-day management of their departments, preferring to delegate such responsibilities. But the secretaries do set a tone, and their attention - or inattention - to career staff can greatly affect the department's morale, performance, and reputation.
This grade reflects some subjective judgments. If a Cabinet secretary inherited a smooth-running department and hasn't messed things up, he or she might get a B. If a Cabinet secretary inherited a dysfunctional bureaucracy and has made impressive strides, he or she might get an A, even if the department's overall performance isn't at an A level.
Questions we considered included the following:
- What was the general reputation of the department when the secretary arrived? Has that reputation changed for the better or the worse?
- What kind of performance grade did the department get in Bush's budget, and is there a sense that improvements have been made since then?
- Are career bureaucrats generally happy with the secretary's leadership, or is there a lot of dissension?
- Do the people who do business with the department feel that they have an opportunity to be heard?
- Are policy decisions conveyed clearly to affected parties?
- Do the sub-Cabinet departments cooperate with each other?
- Are the ultimate consumers of the department's programs being well served?
The Grades
A
Mitch Daniels, Office of Management and Budget
Donald Evans, Commerce
Colin Powell, State
Tommy Thompson, Health and Human Services
B
Norman Mineta, Transportation
Anthony Principi, Veterans Affairs
George Tenet, CIA
Ann Veneman, Agriculture
C
Spencer Abraham, Energy
John Ashcroft, Justice
Elaine Chao, Labor
Mel Martinez, HUD
Gale Norton, Interior
Donald Rumsfeld, Defense
D
Paul O'Neill, Treasury
Roderick Paige, Education
Christie Whitman, EPA
No grade given
Tom Ridge, Homeland Security










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